Privacy Policy

Information Collection And Use

Type Of Data Collected
Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data“). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Payment History
  • Address and Location
  • House details, Construction Site Information
  • Cookies and Usage Data

We may give you the option of registering with us using the information from your existing social media accounts, such as Facebook, Twitter, or other social media accounts. We will gather the information described if you opt to register in this manner. If you decide to login using your third-party social media account details, we will receive certain information about you from your social media provider. The profile information we collect varies depending on the social media network, and it includes your name, email address, friends list, profile image, and any other information you want to make public on that platform. We will only use the information we collect for the purposes indicated in this Privacy Policy or as otherwise specified on the relevant Services. Please keep in mind that we have no control over and are not responsible for how your third-party social media provider handles your personal information. We recommend reading their privacy notice to learn how they collect, use, and disclose your personal information, as well as how to control your privacy settings on their websites and apps.

Usage Data

We may also collect information relating to how the Service is accessed and used (“Usage Data“). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website/app according to your interests.

To contact you via email, facsimile, phone or text message, to deliver certain services or information you have requested.

Tracking & Cookies Data
  • We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
  • Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
  • You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies : We use Session Cookies to operate our Service.
  • Preference Cookies : We use Preference Cookies to remember your preferences and various settings
  • Security Cookies : We use Security Cookies for security purposes.

Use Of Data

Primarily, we use the information we collect about you to provide you with a more personalized experience and to answer to any requests you send us in a more thorough manner. We use the collected data for various purposes inter alia:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To monitor the usage of the Service
  • To provide analysis or valuable information so that we can improve the Service
  • To detect, prevent and address technical issues
  • To identify you on our system and to keep track of the Services
  • To request feedback
  • To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements, or in connection with our contract
  • When we believe, it is required to investigate, prevent, or take action in connection with any illegal activity, suspected fraud, circumstances involving potential threats to anyone’s safety, or violations of our Terms of Service or this Privacy Policy

How do we store your data

We will retain your Personal Data for as long as it is required to fulfill the purposes outlined in this Privacy Policy. All the personal data is stored on secured servers and standard security measures are taken to safeguard the same. We will keep and use your Personal Data to the extent necessary to comply with our legal duties (for example, if relevant laws compel us to keep your data), resolve disputes, and enforce our legal agreements and policies. Your data might be kept for internal analysis as well. Except where this data is used to reinforce the security or to improve the functionality of our Service, or we are legally compelled to maintain this data for extended periods of time, we will keep usage data for a maximum period of 10 years.

Disclosure Of Data

  • Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
  • If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there.
  • Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
  • We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  • Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
  • We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
  • We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
  • We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • We may share your data with third-party vendors, Service Providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data on our behalf about how you interact with our Services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, pages or features, and better understand online activity. Unless described in this notice, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
  • We will take all forms reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Security Of Data

  • The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Sensitive Personal Data

If you provide us with sensitive information in the course of interacting with the system, we will only use sensitive information for the purpose of storing and processing it as part of our Services. If you do not consent to the processing and storing of your sensitive information, it is therefore important that it should not be submitted to us in the course of your usage. If submitted, the data can be reviewed by contacting us. The following information will be treated as sensitive Personal Data:

  • password;
  • financial information such as Bank account or credit card or debit card or other payment instrument details;
  • physical, physiological and mental health condition;
  • sexual orientation;
  • medical records and history;
  • Biometric information;
  • any detail relating to the above clauses as provided to body corporate for providing service;
  • any of the information received under above clauses by us for processing, storing or processed under lawful contract or otherwise.

Service Providers

  • We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
  • These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

  • Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
  • You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
  • For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links To Other Sites

  • Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
  • We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children‘s Policy

  • Our Service does not address anyone under the age of 18 (“Children”).
  • We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take the form to remove that information from our servers.

Our Email Policy

  • Our affiliates and we fully comply with national laws regarding SPAM. You can always opt out of receipt of further email correspondence from us and/or our affiliates. We agree that we will not sell, rent, or trade your email address to any unaffiliated third-party without your permission.

Changes To This Policy

  • We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
  • We will let you know via email and/or a prominent notice on our Service/Website, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
  • You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
  • By agreeing to our privacy policy, you give the Company the unconditional right to change, modify, add, or remove portions of this Privacy Policy at any time, without specifically notifying the customers of such changes.
  • For withdrawal of consent, please write to our grievance officer.

Grievance Officer

In case you have any discrepancy or grievance with respect to the processing of your information, you may feel free to contact our Grievance Officer whose details are mentioned below. We may take 31 days to resolve your grievance.

Name of the Grievance Officer: Saniya Nayaz

Email ID of the Grievance Officer primecraftsolutions@outlook.com

The following information needs to be provided in the complaint to Our Grievance Officer to work on the same:

  • A physical copy of the signature or electronic signature of the person authorized to act on behalf of the User for the purposes of the complaint if the complainant is not the User.
  • Details of the work for which infringement of copyright is claimed by the user or on behalf of the user.
  • A statement that the complaining party has good faith and belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  • A declaration that the information in the complaint is accurate, and that the complaining party is authorized to act on behalf of the owner of the right that is allegedly infringed.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Review, Update or Delete your Data

In some cases, you may have the right to seek access to, amend, or delete the personal information we collect from you, depending on the laws in your country. Please email to  primecraftsolutions@outlook.com to seek a review, modification, or deletion of your personal information. We may take 31 days to respond to your request.

What are your Data Protection Rights

We would like to ensure that you are fully aware of your data protection rights. Every user is entitled to the following:

  • The right to access the copies of your Personal Data with us. We may charge you a small fee for this.
  • The right to rectification of your information or data you believe is incorrect, by submitting adequate proofs.
  • The right to erasure of your Personal Data, under certain conditions and terms of the Company.
  • The right to restrict processing of your Personal Data by us under certain conditions.
  • The right to data portability we have collected to another organization, or directly to you, under certain conditions.

All other terms of the terms of use including governing law and jurisdiction shall apply herein.